To contact our assistance service please call:


For MTL  optical measuring machines: +39 0541 350402
For Industrial automation: +39 0541 350411
or please send your request to

Customer care

VICIVISION offers a complete and professional after-sales service, carried out both in Italy and abroad through telephone and direct on-site interventions.

Training and service

In order to keep plants in optimum condition for functionality and production capacity, our technical personnel provides continuous and qualified assistance: from training courses to operators assigned to the machines, as well as repairs, spare-parts supplies and interventions on request.


The service is carried out not only with the aid of conventional instruments but also through teleservice to verify the operation of the plants, identify faulty conditions indicated by the operator and update software.